magpiedesignz

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Refunds and Exchanges

Every piece is custom made for you. I therefore do not accept returns or exchanges. If you are not 100% satisfied, please contact me so we can come to a compromise.

Completion time

Production time is 2-3 weeks not including shipping time. If you need it sooner, there is a rush processing fee at the end of checkout.

Payment

I accept payment through Paypal only. Paypal is a method of sending and receiving money over the internet. It acts as both a credit card processing company and a bank. You do not need to have an account with Paypal in order to complete your purchase with Magpie Designz. If you do not have an account, just simply use your credit/debit card like any other online transaction. There is no fee for the consumer.

Shipping

All packages are sent in a bubble envelope to ensure safety. Shipping options range from First class USPS for $4, Priority Mail for $8 and Overnight for $28, each with a delivery confirmation number. If you would like to purchase insurance or rush processing for your package, choose those upgrades at the end of checkout. I am not responsible for lost items, therefore insurance in encouraged.

International Orders

Unfortunately I cannot track orders out of the US. Please allow enough time to receive your jewelry. Customs can prolong your package delivery up to 6-8 weeks. I cannot be held responsible for lost or delayed packages.