Policies

Completion time
Production time for the Gemstone and Everyday Simplicity Collection is 3-7 processing days and up to 14 days during peak holidays such as Christmas, Mothers Day or Valentines Day. Personalized jewelry takes more time so expect a production time of 14 processing days (not including shipping time). If you need it sooner, there is a rush processing fee at the end of checkout.

Refunds and Exchanges

So…you don’t love it? Now what?

        Custom/personalized Collection:

I do not accept returns or exchanges on personalized items because of the custom nature of the piece. Contact me to discuss your concerns so we can come up with a solution.

        Gemstone and Everyday Simplicity Collection:

We will gladly return or exchange any item from the Gemstone and Everyday Simplicity Collection within 7 days of delivery. Our goal is to make you fall in LOVE your Magpie Designz jewelry. If you are not 100% satisfied, please contact me so we can discuss a solution.

Buyer is responsible for return shipping.

Payment
I accept payment through Paypal or directly though your credit card.  *Paypal is a method of sending and receiving money over the internet. It acts as both a credit card processing company and a bank. You do not need to have an account with Paypal in order to complete your purchase with Magpie Designz. If you do not have an account, just simply use your credit/debit card like any other online transaction. There is no fee for the consumer.

Shipping
All packages are sent in a bubble envelope to ensure safety. Shipping options are available in checkout.  Contact me prior to ordering if you would like to upgrade to Rush Processing.  I am not responsible for lost items, therefore insurance in encouraged.

International Orders
Unfortunately I cannot track orders out of the US. Please allow enough time to receive your jewelry. Customs can prolong your package delivery up to 6-8 weeks.  I cannot be held responsible for lost or delayed packages.